ABOUT DONNER PLUMBING & HEATING
Over 50 Years of Plumbing & HVAC Excellence Since 1972
Founded in 1972, Donner Plumbing & Heating has proudly served New Mexico for more than five decades. From the very beginning, our company has been built on a simple philosophy: provide exceptional craftsmanship, honest service, and lasting relationships with every customer we serve.
Over the years, Donner Plumbing & Heating has grown from a small local plumbing contractor into one of New Mexico's most respected mechanical contractors. Today, we provide residential, commercial, industrial, HVAC, medical gas, and backflow prevention services throughout the state, serving homeowners, businesses, healthcare facilities, educational institutions, municipalities, and government agencies.
In December 2022, Donner Plumbing & Heating entered its next chapter when the company was purchased by long-time employees Kyle Donner, Andrew Knight, and Jason Garner. Having dedicated years of their careers to the company and learning directly from former owners Michael and April Donner, the new ownership team remains committed to preserving the values, reputation, and craftsmanship that customers have trusted since 1972.
Today, Donner Plumbing & Heating continues to invest in our people, technology, equipment, and ongoing training to ensure we remain at the forefront of the plumbing and HVAC industry. While our company has grown significantly over the past five decades, our commitment to quality, integrity, safety, and customer service remains unchanged.
We are proud of our history, grateful for the trust our customers have placed in us, and excited to continue serving New Mexico for generations to come.
A Message From the Owners
For more than 50 years, the Donner name has represented quality, reliability, and professionalism throughout New Mexico.
As the current owners of Donner Plumbing & Heating, we recognize the responsibility that comes with carrying that legacy forward. Our goal is not only to preserve the reputation that has been built over the last five decades, but to continually improve every aspect of our company.
As employees who dedicated years of our careers to Donner Plumbing & Heating before becoming owners, we understand firsthand the importance of protecting the reputation built since 1972. This company is more than our business—it is our life's work. Every project we complete reflects not only our commitment to our customers, but also our commitment to preserving the legacy entrusted to us.
We are committed to investing in our employees through ongoing education and professional development, utilizing the latest technology and equipment, and providing every customer with honest recommendations, transparent communication, and exceptional workmanship.
Whether we are responding to a residential plumbing emergency, installing complex mechanical systems for healthcare facilities, or managing large commercial construction projects, our mission remains the same:
To deliver quality workmanship, treat every customer with honesty and respect, and stand behind everything we do.
Thank you for trusting Donner Plumbing & Heating. We are honored to continue serving New Mexico and look forward to earning your trust for the next 50 years.
Kyle Donner
Andrew Knight
Jason Garner
Frequently Asked Questions
1. What plumbing and heating services do you offer?
We provide comprehensive commercial and residential plumbing and heating services. Our services include plumbing repairs, piping and repiping, water heaters, and repairs, drain and sewer services, fixture installation and repairs, as well as heating system repairs and maintenance.
Whether it’s a small residential repair or a larger commercial project, our experienced team is here to provide dependable, professional service.
2. Do you offer emergency plumbing and heating services?
Yes, we provide emergency plumbing and heating services for urgent issues that require immediate attention. This includes major leaks, burst pipes, loss of heat, and other plumbing or heating emergencies that cannot wait until regular business hours.
Our team is committed to responding promptly and providing reliable solutions when you need us most.
For emergency service, call us anytime at 505-382-6225.
3. How do I know if I have a plumbing leak?
Common signs include unusually high-water bills, damp or discolored areas, low water pressure, dripping sounds, water stains, or unexplained moisture around your home.
4. How often should my heating system be serviced?
We recommend having your heating system professionally inspected and maintained at least once a year, preferably before the heating season begins.
5. How often should my drains be cleaned?
It depends on your home's usage and plumbing system. If you experience frequent clogs, slow drains, or recurring backups, professional drain cleaning may help prevent larger problems.
6. When should I replace my water heater?
Most traditional water heaters last approximately 8–12 years, depending on the unit, water quality, and maintenance. Frequent repairs, leaking, rust, or inconsistent hot water may indicate that replacement is needed.
7. How can I prevent my pipes from freezing?
Keep your home properly heated, insulate exposed pipes, seal drafts around plumbing areas, and disconnect outdoor hoses before freezing temperatures arrive.
8. Do you provide free estimates?
We provide professional estimates for a $140 estimate fee, plus applicable tax. Your estimate is performed by a licensed professional Journeyman who will assess your plumbing or heating needs and provide you with a detailed estimate.
If you choose to move forward with the recommended work, the $140 estimate fee will be applied toward the total cost of the service.
9. What should I do if my home has a major water leak?
If possible, shut off your main water supply immediately and turn off power to any affected areas only if it is safe to do so. If you do not have an accessible main water shut-off valve, contact your local water company for assistance in shutting off the water.
10. Why should I choose your plumbing and heating company?
10. Why should I choose your plumbing and heating company?
We are a family-owned and operated plumbing and heating company proudly serving our community since 1973. With more than 50 years of experience, we have built our reputation on reliable service, quality workmanship, clear communication, and long-term solutions.
Many of our technicians have been with us for 10+ years, bringing valuable experience, knowledge, and dedication to every job. We take pride in treating every customer and their home or business with the respect they deserve.
When you choose us, you’re choosing an experienced team that is committed to professional service, honest communication, and getting the job done right.
11. Are you a union plumbing and heating company?
Yes, we are a union plumbing and heating company. Our commitment to the union means we uphold high standards of professionalism, training, safety, and quality workmanship. Our skilled team takes pride in providing dependable service and quality work for every customer.
12. Do you offer plumbing camera inspections?
Yes, we offer professional plumbing camera inspections to help identify issues inside your drain or sewer lines, including blockages, damaged piping, root intrusion, and other potential problems.
The cost for a camera inspection is $280 plus applicable tax. A camera inspection allows our technicians to get a clear view of the inside of the piping and better determine the cause and location of the issue.
